Cancelling your Order
You have the right to cancel your order within 14 working days (beginning from the day after receipt of the item). Order cancellations must be made in writing to our Customer Services at firstname.lastname@example.org quoting your order number.
If you cancel your order after receipt of the purchased item, you must return the item to us within 14 days of your cancellation. Within 14 days of receipt of your cancellation notice, if we have yet to dispatch the item or, 14 days of receipt of purchased item, where we have dispatched the item and you have returned it to us, unused, in the same condition as you received it and in its original packaging, we will issue a full refund of the price you paid for the item. We will send you an email when your refund has been processed - please allow up to 5 days for any refunds to appear in your account.
All refunds of the price paid for an item will be made to the original bank account or debit or credit card originally used to pay for an item.
Please see our terms and conditions for full details about your rights to cancel your order.